Hotel Avenida Palace

Hotel Avenida Palace is a spectacular property in the heart of Lisbon, right next to a beautiful train station. We walked pretty much everywhere. We loved staying here. I especially liked the entry off of the street. The hotel has its own little plaza where cars can stop and drop you off and pick you up. The room is very well appointed with a sitting area and the bed is very comfortable. The hotel even provides a mobile phone with a GPS and guide on it. We tried to use it, but didn't take the time to really figure it out. It was also nice to have a little entry room and that the bathroom is not an ensuite. Breakfast is in a beautiful room and while there was a lot of food, there wasn't a lot of food for vegans like us, but we managed to fill up on salads, grilled vegetables, fruit and toast. The also left us a few gifts, e.g. a shopping bag, a cloth to clean my laptop screen - which I thought were very lovely and generous.

The hotel is in the perfect location for our visit to Lisbon. It is nearby all the places we wanted to visit, along with many restaurants. We were able to walk everywhere and not need to use taxi service. Every morning there was a plentiful and tasty breakfast. They also sent a nice welcome amenity upon arrival. The hotel did provide two excellent technology amenities. First, a charging unit, with many USB and plug in outlets. Never had to use our converter. Also, they provide a free mobile phone to use while there. We never used it, but a nice touch.

It is charming and you should ask to read the history booklet while you are there. It was a grand old hotel next to the railroad station, with a secret door for VIPs exiting the train. The decor is historic, from different periods. Each room is unique. They loan you a phone to use while exploring the city so you won’t have to pay roaming rates. .

The hotel has a great location and old world charm. The staff at the hotel were so friendly and accomodating. Just about everyone speaks english which made the stay enjoyable. The breakfast was fabulous-huge selection of food offerrings with a very attentive staff, Breakfast was a pleasureable experience each morning! The staff will cook any egg order you desire-just ask them. Location in city center is ideal to tour the city. You can walk to most sites! Room was very comfortable, clean and quiet.! Nightly treats were left in the room while we were at dinner. The concierge staff-in particulcar, Daniel and Pedro, were wonderful to work with in planning our stay. From personal tours, to dinner, transportation and general knowledge they were superb. Anselmo our personal guide was knowledgeable and treat to tour Lisbon city and Sintra. Highly recommend booking through concierge with Anselmo. Well worth the investment. We will definitely be booking the Palace next year! Wonderful expereince!

Exceptionally friendly and knowledgeable service provided by every member of staff we met, who are a credit to the hotel and made our holiday feel extra special. Lovely treats to come back to in the room, the surprise birthday breakfast treats and the champagne and fruit left in the room for my husband's birthday were totally unexpected but very much appreciated and very thoughtful. Breakfast outstanding with a wide variety to choose from. We would definitely return to the Avenida Palace.