Hotel Avenida Palace

Hotel Avenida Palace is a spectacular property in the heart of Lisbon, right next to a beautiful train station. We walked pretty much everywhere. We loved staying here. I especially liked the entry off of the street. The hotel has its own little plaza where cars can stop and drop you off and pick you up. The room is very well appointed with a sitting area and the bed is very comfortable. The hotel even provides a mobile phone with a GPS and guide on it. We tried to use it, but didn't take the time to really figure it out. It was also nice to have a little entry room and that the bathroom is not an ensuite. Breakfast is in a beautiful room and while there was a lot of food, there wasn't a lot of food for vegans like us, but we managed to fill up on salads, grilled vegetables, fruit and toast. The also left us a few gifts, e.g. a shopping bag, a cloth to clean my laptop screen - which I thought were very lovely and generous.

The hotel is spotlessly clean in all areas. It has a regal look and all the different rooms, reception and the bar are decorated in keeping with the age of the building. It looks fantastic. The breakfast was great. You had everything to choose from including hot options, cereals, meats and cheeses as well as pastries. The service was excellent and so attentive without being too much. Our room was on the second floor. We slept so well apart from a little road noise (and noise from the metro) we slept soundly every night. Every day the hotel left us a gift including a shopping bag and some pens as well as a free drink in the bar. Honestly there was so much to like it is hard to list it all! The location could not be better. You are so close to a main railway station, metro station and bus stops. Plus you are within walking distance of hundreds of bars, restaurants and attractions. It is quite simply in the very best location.

The hotel has a great location and old world charm. The staff at the hotel were so friendly and accomodating. Just about everyone speaks english which made the stay enjoyable. The breakfast was fabulous-huge selection of food offerrings with a very attentive staff, Breakfast was a pleasureable experience each morning! The staff will cook any egg order you desire-just ask them. Location in city center is ideal to tour the city. You can walk to most sites! Room was very comfortable, clean and quiet.! Nightly treats were left in the room while we were at dinner. The concierge staff-in particulcar, Daniel and Pedro, were wonderful to work with in planning our stay. From personal tours, to dinner, transportation and general knowledge they were superb. Anselmo our personal guide was knowledgeable and treat to tour Lisbon city and Sintra. Highly recommend booking through concierge with Anselmo. Well worth the investment. We will definitely be booking the Palace next year! Wonderful expereince!

Wonderful service and the best breakfast in years.

Breakfast was excellent as it included a wide variety of choices. The daily evening piano performances (between 7:00 -8:00 p.m.) were wonderful, particularly the fado music performance. The concierge service was attentive and professional. We were able to book a tour to Sintra with a private car and an experienced driver/tour guide, as well as a sunset cruise, with very short notice.